CYPRUS HOSPITALITY
With years of experience and a proven track record of success, we offer a range of services designed to take your hotel to the next level.
From developing and implementing strategic plans, to increasing operational efficiency and improving guest satisfaction, our team of experts will work closely with you to create customized solutions tailored to your specific needs.
We are committed to improving guest satisfaction, which is a key aspect of a successful hotel operation.
Additionally, we provide professional assistance in general hotel consulting, managing hotels for owners, creating and managing hotel social media and marketing, and help with the new growing French speaking market.
CONSULTING SERVICES FOR HOTELS
AUDIT
General audit from all department
Analysis And Diagnosis
Mystery Customer
Mystery Staff
Setup Objectives
Strategy
Action Plan
PRE-OPENING MANAGEMENT
Pre-Opening Turn Key Management
Seasonal Management
Interim / Turnaround Management
Asset Management
Owner Representative
STAFF DEVELOPMENT AND HUMAN RESOURCES
Leadership Development
Employee Retention Programs
Recruitment, Screening, Staffing
Sales And Service Training
Establish Employee Benefit Plans
Establish Incentive Plans And Goals
Motivation / Team Building Programs
Manage Employee Benefit Programs
COMMERCIAL MANAGEMENT
Client Mix Analysis
Online Distribution Strategy
Pricing Strategy And Revenue Management
Contracting Sales Channels And Monitoring Accounts
Key Account Management And Re-Assignment
Trade Campaigns
Groups, Events And Business Travel
International Business Development And International Representation
DAILY OPERATION MANAGEMENT ON BEHALF OF OWNERS / INVESTORS
Hospitality Operational Services
Exceptional Customer Services By Creating The ‘wow’ Factor
Increasing Profits & Guest Counts
Improving Hotel Guest Experience
Evaluating All Processes / Systems
#Standarsing Of Operations
#Guest And Employee Experience
#Cost Controls
#Quality Of Products And Services
#Price Versus Value Relationships
#Good Execution Of Standards
HOTEL DEVELOPMENT OF NEW MARKETS AND SEGMENTS
Mice & Corporate
Cultural / Religious Tourism
Sport Tourism
Lifestyle And Wellness Tourism
Gastronomy And Wine Tourism
Creating Or Expanding Partnership (Activities, Visits, Etc)
FRENCH SPEAKING CONSULTING SERVICES FOR HOTELS
ALL IN FRENCH
Guide your staff with French speaking tourists needs and expectations
Translate all your documents in French
Create promotional materials in French
Improve your visibility on the French speaking market
We provide cultural training for your staff about French culture
Engaging with guests before they arrive via all your platform
FRENCH SPEAKING SOCIAL MEDIAS & INFLUENCERS
Creating and managing your communication on social medias
Building a presenceConnecting with guests
Promotions and Special Offers
Targeted advertising
Enhancing the Guest Experience
Building Community
Influencers marketing
WE HELP YOU WITH YOUR
FRENCH SPEAKING TOURITS
Helping front desk with the check-in
Organizing welcome cocktails
Assuring a Public Relation role
Organizing welcome meetings
Managing special guests or VIPs.
Promoting hotel’s services and events.
Responding to clients' queries
Helping staff handling complaints
Dealing with unforeseen problem
Analyzing customer feedback
Let's communicate
Address:
PO.Box 33437
5314 Paralimni - Cyprus
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